In short
- This website uses no cookies, no analytics and no tracking.
- The free CompatNav plugin sends nothing anywhere and collects nothing about you.
- If you buy a product, including CompatNav Pro, we keep only what the license needs; your payment details stay with our payment provider.
- We never sell your data or use it for advertising.
Who is responsible
CompatNav (“we”) runs this website and its products. We decide how the personal data described here is used, so we are responsible for it. Contact: hello@compatnav.com.
Visiting the website
The website is hosted by Cloudflare. To deliver the pages and protect the site from attacks, Cloudflare processes technical data such as your IP address and browser type. We don’t set cookies, don’t use analytics, and don’t look at individual visits: Cloudflare shows us only overall totals, such as the number of requests.
The pages load nothing from other websites. Links to wordpress.org and other sites take you to sites with their own privacy policies.
Emailing us, and the launch list
When you email us (including with the “Join the launch list” button, which opens an email to us), we receive your email address, your name if your email program sends it, and what you write. Emails to compatnav.com addresses are forwarded to our mailbox by Cloudflare.
- Why: to answer you, and, for the launch list, to write to you once, when CompatNav Pro can be bought. No newsletter.
- How long: support conversations are kept for up to 2 years after the last message, so we can help you again. Launch-list emails are deleted once we’ve written to you about the launch. Ask us, and we delete them sooner.
The free plugin
CompatNav – PHP Upgrade Checker runs entirely on your own server. It makes no external requests: no code, file names, results or personal data leave your site. See what the plugin stores.
CompatNav Pro and its license service
The scans stay on your server, as with the free plugin. CompatNav Pro contacts our license service (api.compatnav.com) only to check your license and offer updates, and sends your license key, your site’s address and the Pro version. Optional features it can use, all off until you turn them on, are listed in what leaves your site.
What the license service stores:
- Per license: a keyed hash of the license key (not the key itself) and its last 4 characters, the plan, the number of sites, the status, the expiry date, whether it renews, and the payment provider’s reference numbers for the order.
- Per activated site: the site’s address, the CompatNav Pro version, when it was activated and when it last checked in. Deactivating a site deletes this at once.
- Not stored: names, email addresses, IP addresses, scan results or anything else about your site. To limit abuse, the service counts requests under a keyed hash of the IP address that can’t be turned back into the address, and deletes the counts after a day.
How long: a license and its sites are deleted automatically 12 months after the license expired or was refunded. Payment notification references (to avoid handling one twice) are kept 90 days.
Your license email: to send your license key, the service looks up your email address with the payment provider and sends the email through Brevo, an email service. The license service doesn’t store the address.
Buying
Orders are processed by our online reseller Paddle.com, the Merchant of Record, which handles payment, tax, invoices and refunds. We never see or store your card details. The payment provider collects your name, email address, billing address and payment details, and keeps them under its own privacy policy (Paddle’s privacy policy). We receive the order details we need to issue and support your license, and to answer your questions.
Who handles data for us
| Service | What for | Data |
|---|---|---|
| Cloudflare | Website hosting, the license service, email forwarding | IP addresses and technical data of requests; license data listed above; emails to compatnav.com |
| Brevo | Sending license-key emails | Your email address and the email’s content |
| Paddle (Paddle.com, Merchant of Record) | Checkout, payment, taxes, invoices, refunds | Your order, billing and payment details |
Your rights
You can ask us what we hold about you, and ask us to correct or delete it, or to stop using it. Write to hello@compatnav.com; we answer within one month. Deleting a license ends its updates and support; nothing on your sites breaks, and your reports and settings stay.
If you think we haven’t handled your data properly, please tell us first. You can also complain to the data-protection authority where you live.
Changes
When this notice changes, the date at the top changes too.